How Businesses Can Protect Customer’s Data

Written By Alla Levin
April 21, 2020
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How Businesses Can Protect Their Customers Data

We live in an age when it has never been easier to get a business underway.

However, while there’s a lot of support and resources that can help your business to become the best that it can be, there are also some modern issues that companies have to contend with.

One such issue relates to data and privacy.

After a series of high-profile data breaches, consumers are rightly cautious when it comes to handing over their private data to companies, so it’s really important that you take it seriously.

The fact of the matter is that many small businesses that suffer security issues don’t recover from them since the trust they developed with their customers has been eroded.

In this blog, we’re going to take a look at a few essential tips for protecting your customer’s data.  

Protect Customers Data: Basic Practices

There are many simple steps you can do to keep your network secure. While things can and should be more advanced, it’ll be the basic stuff that provides the backbone of your security.

Yet it’s kind of amazing how often companies overlook these things. Take a look at your password guidelines, for example: are your keys secure enough?

If they’re not, you’ll essentially be allowing would-be hackers to walk through an unlocked front door. 

Train Your StaffHow Businesses Can Protect Their Customers Data

While it’s all good and well to have company-wide practices in place, they’ll count for little if you’re not properly training your employees in the art of staying secure.

The vast majority of corporate data issues happen because of human error.

While people will always make mistakes, you can minimize the chances of these errors from happening by thoroughly training your staff.

It won’t be the most enjoyable activity of your staff’s week, but it is highly important, given what can happen if they’re not trained.

Software Updates

The cybercrime world is a bit like a cat and mouse.

The software companies make their software more secure; then the criminals figure out how to hack into that system.

Just as they may be getting closer, the software companies again update their software.

Through this method, they’re able to stay two steps ahead of the people that could do companies harm.

However, in order for companies to be secure, they must have the latest update installed on their computers.

As such, it’s really important that you’re updating software as soon as it becomes available.

It’s one of those things that is easy to overlook or put off until the following day, but much better to handle it straight away.

Payment OptionsPayment Options

Perhaps the most important aspect of your security will be how you handle payments made to your business.

If your customer’s financial information is exposed, then you’ll face severe problems, both in financial terms and in terms of customer trust.

As such, it’s recommended that you use an extra secure payment system.

If you want to switch to a new provider, then you might need to know how to migrate credit card tokens during an e-commerce migration.

This isn’t as difficult as it sounds and will allow you to move to a new payment client in a relatively straightforward manner. 

Encourage Customer Actions

While it’s up to you to keep your customers secure, there are also things that they can do to help themselves too.

It’s just that, since they may not be aware of these things, you have to tell them what to do.

Encourage your customers to choose a strong password (ideally a mix of characters, letters, and numbers) and to always be aware of any suspicious emails that claim to come from your company. 

Review Your WeaknessesHow to Protect Customers Data

Finally, don’t rest on your laurels. From time to time, you’ll want to review your security operations and identify any weaknesses that you may have.

If you don’t know what you’re looking for, then you can always hire an outsider to perform an assessment for you.

So long as you’re committed to your security, you’ll always make it difficult for criminals to gain access to your system.

Conclusion on How to Protect Customers Data

In this day and age, there really is no alternative when it comes to taking your customers’ data seriously. Indeed, this may be the most pressing issue of the modern age.

With more and more consumers looking to buy things online, it’s important — both for your business and the economy in general — that companies take the matter of data seriously.

It’s up to all companies to build consumer trust, and this can only happen if websites are as secure as possible.

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