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4 Ways To Reduce Technology Downtime In Your Business
All businesses are heavily reliant on technology these days, and although it has a lot of benefits, there is always the risk of downtime. When systems go down, your business grinds to a halt, and your employees cannot get anything done until you get things back online.
For every second that your systems are offline, you are losing money, so you need to avoid it at all costs. These are some of the best ways to avoid technology downtime in your business.
Managed IT Services
If you want to keep your business technology up and running, it’s vital that you perform constant monitoring and maintenance to fix any small issues before they turn into big problems.
However, this is a big task to take on for a small business, which is why it’s best to outsource to an IT support firm that can manage things for you. You will have access to a well-staffed team of experts without having to worry about paying all of those salaries, so it’s a far more cost-effective option. They will be able to perform routine maintenance and updates to ensure that your systems are always working as they should.
Old computers are prone to breaking down a lot, and they run slowly, so you will experience a lot of technology downtime. That’s why it’s so important that you upgrade business hardware on a regular basis.
Computers usually need to be upgraded every 4 years or so, and you can make a bit of money from the old ones to help you manage the cost. Don’t make the mistake of thinking that you are saving money by using old hardware because you will experience more downtime, which adds up to a lot of lost revenue.
Train Your Staff
If business technology is used incorrectly, it is more likely to malfunction and cause downtime. It’s important that you invest in staff training to stop this from happening.
Many businesses see a dip in productivity when they introduce new software, even though they expect the opposite to happen. This is usually because employees do not know how to use the software, so they do not benefit from it.
Before rolling out any new software, give your employees extensive training and roll it out in increments. That way, a few more experienced employees can help out the rest of the team and make the transition smoother.
Reduce Technology Downtime: Increase Cybersecurity
Cyberattacks are one of the most common causes of technology downtime in business, so you must protect yourself. A good managed IT service will be able to point out any weaknesses in your defenses and advise you on the best ways to boost security, so make sure to take their advice.
Employee training is important here too, because cyberattacks often happen as a result of a simple error that leaves you exposed, like clicking a link in a phishing email.
Downtime costs you a lot of money, so make sure that you are following these tips, so your business can avoid it and make technology work for you.