Reasons Virtual Phone Systems Are Total Must-Haves for Small Businesses
Do you run a small company and need a business phone system for your office? If so, here are eight reasons why virtual phone systems are the way to go.
Thinking of starting a small business?
If so, then you should start now! At the moment, an estimated 4.03 million people are small business owners as well.
If you want to catch up, you have to one-up them in any way that you can.
One of the best and fastest ways to overtake your competitors is to have amazing customer engagement; being there for your customers when they need you. However, in today’s fast-paced, ever-changing world, what’s the best way to engage with your clients?
The simple answer is with a virtual phone.
Virtual telephone systems are the best phone system a small business can use. It uses the latest technologies available, making sure you stay updated when you get it and in the future.
Below, we’ll discuss even more about why you should get your business a virtual telephone.
1. You Can Take Calls on the Go
A disadvantage that landline phones have is that you can’t take calls unless you hire an assistant or you handle it yourself. However, as a company still starting up, you will likely be going from place to place managing your business along with other aspects of life.
With the help of a virtual telephone, you can take your calls on the go. All you need to have with you is a smart device like a tablet or phone, and an internet connection to turn your device into a virtual mobile phone.
Having a virtual system in your pockets decreases the chances of you missing an important call. Always being there for your clients will only be good for your business in the long run.
Now, you will be able to receive and make your important calls and documents, voicemails, and even e-mails without the need to hire an assistant to do them for you.
2. Virtual Systems are Easy to Set Up
Before, depending on the company, landline phones took at least a month to set up. That included everything from the company surveying your area and setting up the necessary fixtures to ensure minimal interference between calls.
Time is of the essence when you’re running a business, the time needed to set up a connection becomes more of a nuisance.
Nowadays, setting up virtual phones for small businesses only take a few minutes. This is because virtual telephones are compatible with most of today’s technology.
Also, virtual systems are fast to set up because of the assistance you will have. Many web assistants are at the ready when you’re setting yours up. All ready to answer whatever questions you may have.
3. Easy Call Management
Have you ever been in a presentation and someone called your cell? With virtual telephones, you’ll never get interrupted like that ever again.
Virtual systems offer you many options to set on your phone. For example, you can set incoming calls to get a recorded response from you after the first ring. There is even a setting where your device asks a caller to leave their number, and an automated system logs the details of the call for you to view later.
There are many more settings you can set your device to. Everything from appointment scheduling to diverting calls from undesired numbers. Virtual systems allow you to choose different options for any scenario you are in.
4. Wide Range of Features
Virtual systems have more features which make running your business easier. You have near unlimited control over what you can do with your systems.
Along with those mentioned above, you can also customize voicemails to fit a specific area. This means you can personalize your voicemails for different neighborhoods or even states. This allows your clients to feel comfortable with you. Provided, of course, you’ve recorded a fitting voicemail for their area.
You can also set up a network of different phones to redirect calls to other employees.
5. Adaptability in the Long Run
Virtual systems have a constant connection to the internet. Because of this, it is easy for them to update their systems. This allows them to keep up with the latest software. Also, it will enable them to be compatible with the newest devices.
This means you will have no need to replace your numbers when you switch to a newer device or operating system. For instance, if you’re on an iPhone and wish to switch to an android operating system, you’ll be able to do it with ease.
6. Less Hassle Over Phone Numbers
Before, moving locations meant that you had to go through the process of another landline set up. This also often meant your clients will lose touch with you until they get your new number. The lag time between switching numbers can be devastating for a small business.
However, virtual telephones allow you to keep your phone number between moves. So, no matter how often you switch locations, your clients will still be able to reach you.
If you have a set up with many devices like the PBX phone system, you can add another device to the new location instead.
7. Improved Communications Between Co-Workers
The best virtual phone systems allow you and your co-workers to communicate with ease. It’s essential for your business that mistakes are few and far between.
Phone systems allow you and your workmates to communicate with each other any time. An important asset to have if your business takes place far from the main office.
8. Reduced Costs
The main reason you should get a virtual telephone is that you’ll save a lot of money. Traditional phone calls take into account the length of the call, the distance of the callers, and sometimes, the devices that the callers are using.
With virtual telephones, costs don’t increase beyond what you pay for your internet. This is because the phone makes and takes calls through the internet. No extra charges for international calls because the internet has a vast reach.
Get a Virtual Phone for Your Small Business Now
In a small business, you have to make use of every advantage you can to expand. Getting a virtual phone may push your company towards greatness. Set one up now!
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