SiteGround Hosting Plans – Genuine Review

Written By Alla Levin
October 22, 2019

SiteGround Hosting Plans – Genuine Review

One of the most popular shared hosting providers that offer various hosting options to its customers is SiteGround. These include WordPress hosting, cloud hosting, dedicated servers, etc.

We’ve been testing SiteGround hosting plans for over two years now. We took a shared hosting plan, and via 3rd party tools, we manage to observe the behavior of the testing website, and now we can really say we can provide an unbiased review on SiteGround.

Overall, SiteGround ranks near the top of all web hosting companies for uptime (99.99%) and speed (713ms). Their customer support team is knowledgeable, fast, and friendly.

All plans come with a CDN, SSL certificate, and email accounts. The speed of the hosting ranked in the top of the world for both uptime (99,999%) and speed time(713ms).

Moreover, we were pleasantly surprised by their knowledgeable and friendly support line (via chat, email, and phone 24/7). Site Ground ranks number 4 in the most used hosting companies worldwide.

In addition, the price they ask for is much lower than the companies that rank #1,#2, and #3. Here is an in-depth, unbiased breakdown of all the Pros and Cons and a detailed hosting plans review.

General Info & Hosting Overview


  • Rated #4 out of 32 web hosts;
  • SPEED: 713ms (December 2017 to March 2019 average)UPTIME;
    99.99% (December 2017 to March 2019 average)
  • SUPPORT:24/7 Live Chat;
  • APPS: Supports more than 500 applications.

Unmetered bandwidth, 10GB storage, website builder, and free email HOSTING PLANS:
Shared, WordPress, Cloud, Reseller, Enterprise, and Dedicated Servers

Starting at $3.95/mo (renews at $11.95/mo)

Pros of Using SiteGround

Excellent Performance – 99.999% Uptime in Last 16 Months

Our hosting reviews are based on tests, actual statistics, and raw data. SiteGround’s uptime performance has been nearly perfect over that time. Their 99.99% average puts them among the most reliable hosts we’ve reviewed (32 and counting).

Reliable uptime like this keeps website visitors happy. But more importantly, it means your site is almost guaranteed to be working around the clock so you won’t miss out when your customers want to make a purchase, either.

This means you can rely on SiteGround, that your website will be up and running always and you can provide satisfaction to your customers all the time. Nobody likes when their website is down 1-2 times a month and this causes revenue loss, unhappy clients, and damage to your brand’s image.

Here are the month-by-month results from Pingdom, our third-party tracking tool. Last 16-month average UPTIME:

March 2019 average uptime: 99.99%
February 2019 average uptime: 100%
January 2019 average uptime: 99.99%
December 2018 average uptime: 99.95%
November 2018 average uptime: 99.99%
October 2018 average uptime: 100%
September 2018 average uptime: 100%
August 2018 average uptime: 99.99%
July 2018 average uptime: 100%
June 2018 average uptime: 100%
May 2018 average uptime: 99.97%
April 2018 average uptime: 100%
March 2018 average uptime: 99.99%
February 2018 average uptime: 99.97%
January 2018 average uptime: 100%
December 2017 average uptime: 100%

Top Load Time (713ms)

The site’s speed comes on second place by importance when you have to choose a hosting provider. For starters, research by Google shows that more than half of the customers would leave if the site does not load fast enough.

They will easily find another website with a similar product that loads fast. So in order to keep your visitors happy-make sure your website loads as fast as it can.

Furthermore, you can’t do much to fix a slow host. You might be able to compress images to lighten their weight. You might be able to load them through a CDN to take some pressure off your server. But once a slow host? Always a slow host.

Fortunately, you don’t have to worry about that with SiteGround. Its above-average loading time of 713ms isn’t the fastest we’ve seen, but it does place SiteGround near the top 10 at speed.

You do not need to worry about speed when you are with the SiteGround Hosting plan. The average speed(loading time) of 713ms puts SiteGrund in the top 10 in the world. Last 16-month average LOAD TIME:Hosting Plans - Genuine Review

Overall, SiteGround is pretty fast.

Good Customer Support Experience (2017-2019)

We’ve been testing their customer support over the last two years and never had any issues. The guys there are always friendly and ready to help, no matter if you ask them a doll question or a smart one.

Moreover, they not just help you but provide you with knowledge so you can help yourself next time. Otherwise, you can call in over the phone or use the 24/7 live chat.

For this latest test, we opted for the live chat option, and we were connected with Vladislav in less than a minute. It was noticeable that he did not need any extra time to look up answers in their knowledge database. He knew the answers straight away. That made us feel we are in the right hands.

Customer Support Experience

Good experience all around.

Free Site Migration for 1 Website

Have you ever migrated your site from one hosting provider to another one? If yes, then you know what a nightmare it is. SiteGround might be the exception to this rule, though. They’ve created a free WordPress Migration plugin to upload to any site.

The process is simple, quick, and painless. You generate a token from inside your SiteGround hosting account, and the plugin will quickly help do the heavy lifting.

Indeed you have to do a little work9always still can ask the support agent for help) but you can migrate the many websites you want for free. Most of the other providers make you pay for this eventually after a while. SiteGround migration is FREE!

If you’d rather have some professional, hands-on help, SiteGround will throw in the free service on their higher-tier plans (GrowBig and up). If you exceed the limits on each plan, they charge a nominal fee of $30 for each additional site.

Free SSL Certificate and Content Delivery Network (CDN)

Google Chrome, the most popular web browser in the world by a wide margin, has started actively warning people if the site they’re trying to reach doesn’t have an SSL certificate set up.

SSL helps to protect any information sent back and forth between the user’s device and the website, including personal details like IP addresses or credit card numbers. If left unsecured, hackers and others could easily intercept this information. So Chrome is looking out for web users’ best interests here.

In other words, that makes SSL certificates a requirement on all websites today. And thankfully, SiteGround throws these in for free on all plans. The other good news comes in the form of a free Cloudflare CDN (Content Delivery Network).

CDN stores large files, like images, on many servers in different locations around the globe. This helps to make sure that the files are stored as close as possible to site visitors, making them faster to access. SiteGround has servers spread out over three continents, which helps to keep loading times fast and provide a good customer experience.

Beginner-to-Advanced Features AvailableHosting Plans Review

SiteGround has a little something for everyone. Beginners and bloggers will like that you can install popular website builders like Weebly in just a few clicks. Weebly features a simple drag-and-drop editor so you can take full control over the look and feel of your site (without having to dive into code).

SiteGround also has deep integrations with WordPress, Joomla, and Drupal. Each of these apps can be installed quickly and painlessly. No need for a developer to help you out. However, if you are already a developer, you’re in luck, too. You’ll get Git pre-installed on bigger plans, SSH, WP-CLI, SFTP, and phpMyAdmin.

They have multiple PHP versions at your disposal. Multi-level caching is available. Checking this hosting plans review, you can also get access to staging environments for sites to prep or test before pushing new features into production.

SiteGround also helps with security, using a proprietary AI-bot prevention tool that tries to snuff out new attacks before they hit. Their data reports that 500,000 to two million brute-force attempts are blocked on their servers each hour. So you’re not left alone to deal with these headaches, either.

99.9% Uptime Guarantee

Remember that solid 99.99% uptime average? Well, there’s a reason SiteGround doesn’t falter here – it would cost them a lot of money. Often, when you dig into a web host’s terms of service, there’s only bad news buried in the fine print.

SiteGround surprised us in a good way. Under their Service Level Agreement, they guarantee “network uptime of 99.9% on an annual basis.” If they ever dip below that threshold, you will get compensated with free months of hosting.

SiteGround uptime guarantee

Now, there are a few conditions to how the uptime is calculated. Any scheduled or emergency maintenance issues are exempt. I

f something you do causes downtime (such as exceeding resources, installing applications that don’t work, or violating terms), then SiteGround does not take responsibility. Any major external attacks on their systems could sidestep this policy, too.

8. 30-Day Money-Back Guarantee-Risk Free

SiteGround features a full 30-day money-back guarantee on all shared hosting plans. Their cloud, VPS, and dedicated hosting plans only come with a 15-day refund.

Like many other hosts, domain name fees and any other “extras” are usually not refunded. And this refund policy only applies to brand-new customers. So you can’t get refunds on renewal plans.

Cons of SiteGround HostingCons of SiteGround Hosting

Hosting plans review of a SiteGround impressed us with near-flawless uptime and their guarantee of free service if uptime dips below 99.9%. Their loading speeds are quite good, even if they’re not the fastest out there, and they offer a variety of apps to make both beginners and advanced users happy. However, there are a few drawbacks to consider before signing up. So here are some of the bigger issues we ran into during our hands-on test.

$14.95 “Setup Fee” for Monthly Billing

Not many shared web hosts let you buy only a month to begin. They often try to get you to sign up for at least a few months or a year. The good news is that with SiteGround, you can sign up for a single month. The bad news is that they charge you a “Setup Fee” for these plans.

Under current pricing, you’re paying the introductory rate of $3.95/month plus a one-time setup fee of $ 14.95. The problem, as described in the last section, is that your plan will be renewed at a higher rate after that first month.

So you might initially think you’re getting a great deal, trying out their service for only a few bucks. But the reality is that you will be penalized twice (once through the setup fee and again through the renewal rate). Don’t bother with this one-month plan because you’ll only pay more in the long run.

Limited “Cheap” Plan

SiteGround’s pricing on their lowest plan is comparable to the competition, so it seems like a good deal when you first look at it. However, the plan features don’t line up exactly.

For example, you get one website and only 10 GB of web space to handle around 10,000 monthly visits. This plan also features unlimited traffic (or unmetered bandwidth). However, if your site is getting anywhere close to those limits, performance will suffer.

That means it’s good for smaller sites that might not hit those thresholds for a while. But if your site starts becoming bigger, you’ll probably have to upgrade and pay more for increased resources.

Hosting Plans Review: No Free Domain Name

Talking about hosting plans review, most web hosts throw in ‘freebies’ to attract new customers. That often includes the low introductory rate and additional services like email or migrations.

A free domain name for the first year is almost always on that list, too. SiteGround, unfortunately, doesn’t do that. They’ll charge you if you don’t already have a domain name.

SiteGround Pricing, Hosting Plans & Quick Facts SiteGround has three shared hosting tiers. Here are the costs and highlights:

Hosting Plans - Genuine Review

  • The StartUp plan: This plan costs $3.95 per month, can host one website, and is good for newbies who are just starting with a website. It can handle up to 10,000 unique visits per month, with unlimited bandwidth, 24/7 client support, free Cloudflare CDN, free Let’s Encrypt SSL, unlimited emails & DBs, free daily backups, and more.
  • The GrowBig plan: This plan costs $5.95 per month and can host multiple websites. In addition to what the StartUp plan has, you also get a free SSL Wildcard for one year, 30 backup copies, and free restore, all 3-levels of the SuperCacher, which aids loading time tremendously, and staging environments for both WordPress and Joomla.
  • Their GoGeek plan: This plan costs $11.95 per month and can host unlimited websites. It has 30GB of space for up to 100,000 visits per month. It has all features of the other two plans plus priority support, PCI compliance, and one-click Git repo creation.
    All shared hosting plans come with a free email account, free CDN, and unlimited bandwidth.

Domain: Domain prices start from $15.95
Ease of Signup: Very easy, one-page sign-up process.
Payment Methods: Credit Card (there are other options available through chat)
Hidden Fees and Clauses: They charge a $14.95 setup fee if you pay for their shared hosting plans monthly instead of annually.

Renewal rates are also higher. And you have to pay for a domain name (no freebie).
Upsells:  A few… but nothing too bad.
Account Activation: Quick account activation.
Control Panel and Dashboard: cPanel
Installation of Apps and CMSs (WordPress, Joomla, etc.): Quickly install popular apps and CMSs using Softaculous.
Do We Recommend SiteGround?

Yes, we do.

Hosting plans review: SiteGround has delivered solid uptime for a few years. And their uptime guarantee ensures you’ll probably never have any major downtime issues.

Their site speed is pretty good, too. That’s partly thanks to their servers spread out over three continents and free Cloudflare CDN account. They also give you free SSL on all plans, too.

Top Speed, uptime of almost 100 %, and support services that are one of the best We’ve seen make SiteGround a smart choice when it comes to Hosting provider. I hope you enjoyed our hosting plans review, and you can visit the partner link Here SiteGround Info provided by

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